Welcome to gokong.net. We take the protection of your personal data and your privacy very seriously. Your data is processed securely and transparently — fully in compliance with the General Data Protection Regulation (GDPR) as well as all other applicable legal provisions.
1. Categories of Data Collected
We process, in particular, the following data:
- Account Data: Name, date of birth, address, telephone number, email address.
- Financial and Transaction Data: Payment methods, deposits, withdrawals, transaction history.
- Technical Data: IP address, device and browser information, operating system, location data, access times.
- Usage Data: Gaming activity, visited pages, bonus usage, interactions with our customer service.
- Communication Data: Emails, chats, and other correspondence.
2. Purposes of Data Processing
Your personal data is processed for the following purposes:
- Registration, management, and security of your customer account.
- Execution and processing of deposits and withdrawals.
- Provision of a secure, personalized gaming experience.
- Compliance with legal obligations (including KYC, AML).
- Improvement and optimization of our services and our website.
- Execution of promotional and marketing activities (only with your explicit consent).
3. Data Sharing
Your data is shared exclusively with carefully selected and trusted partners, such as:
- Payment service providers for secure transaction processing.
- IT and hosting providers for maintenance and security.
- Supervisory and regulatory authorities, where legally required.
Your personal data will never be sold to third parties.
4. Data Storage and Security
Your data is stored on secure servers and protected with the latest encryption technology. We implement appropriate technical and organizational measures to prevent loss, misuse, or unauthorized access. Data is retained only for as long as required by law or necessary for the provision of our services.
5. Your Rights as a Data Subject
You have the right to:
- Access the data we store about you,
- Rectify inaccurate data,
- Erase your data (“right to be forgotten”),
- Restrict processing,
- Object to processing,
- Data portability in accordance with Article 20 GDPR.
6. Contact
For questions or to exercise your rights, please contact us at:
Email: privacy@gokong.net
